FAQs2023-11-24T12:33:37+10:00
How do I complete the online move in process once I have reserved a unit?2023-02-22T14:08:20+10:00

You will receive an email with confirmation from us, there will be a link on the email for you to complete the contract and upload relevant documentation.

Do your rates change if I sign up for a longer period?2023-02-22T14:07:25+10:00

You can either sign a month-to-month contract or alternatively sign up for a year lease and get one month free on your rental. However the one-year lease does require an upfront payment.

What happens if I leave with out giving my notice?2023-02-22T14:06:16+10:00

If we do not receive notice via email, you will forfeit your deposit to cover the extra months rent.

What are the standard terms of my contract?2023-02-22T13:52:15+10:00

All standard garages are rented on a month-to-month basis whereby the tenant can move out after giving one month’s calendar notice.

What do I need to bring with me when I move in?2022-12-09T18:01:54+10:00
When you move into a self storage facility, you will need to come in at staff hour times and bring a copy of your photo ID. Once your first months rent is paid for, you can begin moving in instantly.
What do I get when I rent out a mezz unit?2021-11-26T17:04:21+10:00
Find that you need some extra space but don’t want the cost of a full unit? The mezz unit is the perfect fit. The unit is a standard unit which has a loft-like platform to provide the tenant extra storage space at a better price.
How will the trailer and associated charges work?2021-11-26T16:41:47+10:00
Trailer rental will be charged at a daily rate to tenants that hold a valid drivers license.
How will the forklift and associated charges work?2021-11-09T10:35:54+10:00

Forklift rental will be charged per hour and will be operated by one of our operators.

What can I store in my unit?2021-10-15T16:06:27+10:00

While you can store almost anything in your unit, there are a few exceptions in the interests of safety. For example, no flammable liquids or combustible materials, weapons, explosives (including fireworks), chemicals, radioactive materials, toxic waste, asbestos, biological agents or any other dangerous materials are permitted. Also no odorous goods, compressed gases or any illegal items. We also ask that you do not store food or perishable goods, living plants or creatures (including humans) in your unit. If in doubt about any item you’d like to store, please ask a friendly member of our team.

How secure are the storage units?2021-11-04T10:16:23+10:00
Very secure. We take security very seriously, which is why all our facilities are protected by 24-hour remote offsite monitoring through our CCTV systems, a full responsive 24-hour armed security force and electric fencing around the perimeter of the facilities. All our storage units are individually locked and fitted with the latest in fire protection to give you that added peace of mind needed when your possessions are in our possession.
What is included in a micro-warehouse/office combo?2021-11-09T10:37:37+10:00

Alberton
Micro-warehouse/office combos From 36 sqm plus access to meeting rooms, internet and a dedicated forklift for moving stock around. In short, everything you need to run your small to medium business from our highly secure, easily accessible, centrally located storage facilities.

Sandton
Micro-warehouse/office combos From 90 sqm including or excluding an office ensuite plus access to meeting rooms, internet and a dedicated forklift for moving stock around. In short, everything you need to run your small to medium business from our highly secure, easily accessible, centrally located storage facilities.

Will my belongings be kept in good condition?2021-10-15T16:10:04+10:00

Our state-of-the-art storage units are clean, dry, weatherproof, pest-free and fitted with the latest in fire protection to ensure that your stored items are kept in good condition.

Are my goods insured?2021-10-15T16:12:25+10:00

While every attempt is made to keep stored goods safe and secure, we advise that you insure your items for that added level of confidence. Talk to our friendly team about arranging affordable cover to protect your valuables.

When can I access my unit?2021-11-04T10:15:48+10:00
You’ll be able to store and retrieve items or vehicles from your storage units at any time within our gate hours from 7:00AM to 6:00PM using our electronic access system. The site is floodlit and monitored 24/7 by CCTV security cameras making unloading and loading easy and safe.
Will anyone else be able to access my unit?2021-10-15T16:14:36+10:00

No one else will be able to access your storage unit.

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